'Klik 'n Fly Travel and Tours' (hereinafter referred to as the 'Company') values your personal information, data, and complies with the “Act on Promotion of Information and Communications Network Utilization and Information Protection”. Through the privacy policy, the company informs you about the purpose and method of gathering personal information you provide and what measures are being taken to protect your personal information.
If the company revises the privacy policy, it will be notified through the website notice (or individual notice).
Items of Personal Information Collected
The company collects the following personal information for membership registration, consultation, service application, etc.
- Collected information: name, date of birth, gender, login ID, password, password Q&A, home phone number, home address, mobile phone number, email, company phone number, marital status, legal representative information, bank account information, Service usage record, access log, cookie, access IP information, payment record
- Method of collecting information: Member registration through website, written form, phone/fax, application for giveaway, delivery request, provision from partner companies, collection through creation information collection tool
Purpose of collection and use of personal information
The company uses the collected personal information for the following purposes.
- Implementation of contract for service provision and provision of fee settlement contents according to service provision, purchase and payment of charges, delivery of goods or sending of billing address, identification of financial transactions and financial services, collection of charges
- Member management
- Identification according to the use of membership service, personal identification, prevention of illegal and unauthorized use of member’s profile, confirmation of participation, confirmation of age, confirmation of consent of legal representative when collecting personal information of children under 14, handling of complaints, notice delivery, etc.
- Development and specialization of new services (products), delivery of advertising information such as events, provision of services and advertisements according to demographic characteristics, identification of access frequency, or statistics on member service use
Period of retention and use of personal information
In principle, after the purpose of collecting and using personal information is achieved, the information is destroyed without delay. However, the following information is retained for a set period of time:
- Preserved items: name, date of birth, mobile phone number
- Retention basis: customer management
- Retention period: 5 years
And if it is necessary to preserve the information in accordance with the relevant laws and regulations, the company keeps the member information for a certain period set by the relevant laws as follows.
- Records on display/advertisement: 6 months (Act on Consumer Protection in Electronic Commerce, etc.)
- Records on contract or subscription withdrawal, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
- Records on payment and supply of goods: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
- Records on handling consumer complaints or disputes: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)
- Records on collection/processing and use of credit information: 3 years (Act on the Use and Protection of Credit Information)
Procedure and method of destroying personal information
In principle, the company destroys the information without delay after the purpose of collection and use of personal information is achieved. The destruction procedure and method are as follows.
- Information entered by members for membership registration, etc. is transferred to a separate database after the purpose is achieved, and in accordance with internal policies and other information protection reasons according to relevant laws (retention and use period), it is destroyed after being stored for a certain period of time. Personal information transferred to a separate database will not be used for any other purpose other than being retained unless it is required by law.
- Destruction method
- Personal information stored in electronic file format is deleted using a technical method that cannot be reproduced.
- Personal information printed on paper (or any physical copy of information) will be destroyed along with its copies by any means.
Provision of personal information
In principle, the company does not provide users' personal information to external parties. However, exceptions are made in the following cases.
- When users agree and consent for their information to be shared to external parties
- In accordance with the provisions of laws and regulations, or when there is a request from the investigation agency in accordance with the procedures and methods stipulated in the laws for the purpose of investigation
Consignment of collected personal information
The company does not entrust customer information to external companies without the customer's consent. If such a need arises in the future, we will notify the customer of the entrusted person and the details of the entrusted work, and obtain prior consent if necessary.
Rights of users and their legal representatives and how to exercise them
Users and their legal representatives can inquire or modify the registered personal information of themselves or children under the age of 14 at any time, and may request cancellation of membership. It is also possible to directly view, correct, or withdraw after submitting. Or if you contact the person in charge of personal information management in writing, by phone or e-mail, we will take action without delay. If the request concerns about the correction of errors in personal information, the information currently shown will not be used or provided until the correction is completed. In addition, if incorrect personal information has already been provided to a third party, we will notify the third party of the updated correction without delay. The Company handles personal information that has been canceled or deleted at the request of users or their legal representatives as specified in “Period of Retention and Use of Personal Information Collected by the Company” and cannot be viewed or used for any other purpose.
Users who install and operate cookies may reject them.
Cookies are used to provide users with faster and more convenient website use and to provide customized services.
- What are cookies?
A cookie is a very small text file that the server used to operate the website sends to the user's browser and is stored on the user's computer.
- Why do we use cookies?
Cookies store the user's preferred settings, etc. to support a faster web environment for users, and use them to improve services for convenient use. This will allow users to use the service more easily. In addition, by analyzing the frequency of access to various services, visit time, degree of participation in various events, number of visits, etc., we identify users' tastes and interests. Based on this, we provide personalized services including advertisements.
- Would you like to opt out of the collection of cookies?
Users have the option of installing cookies. Therefore, the user can accept all cookies by setting options in the web browser, check each time a cookie is saved, or refuse to save all cookies. However, if you refuse to install cookies, web use becomes inconvenient and there may be difficulties in using some services that require login.
Example of setting method
1) For Internet Explorer:
Tools menu at the top of the web browser > Internet Options > Privacy > Settings
2) For Chrome:
Settings menu on the right side of the web browser > Show advanced settings at the bottom of the screen > Content setting button for personal information > Cookies
Civil service related to personal information
In order to protect customers' personal information and handle complaints related to misuse of personal information, the company has designated the relevant department and personal information manager as follows.
- Customer Service Department : 6328-990-0521
- Phone number : 6328-990-0521
- e-mail : kliknflytravelandtours@gmail.com
- Personal Information Manager Name: MICHELLE G TAYLAN
- You can report any complaints related to personal information protection that occur while using the company's services to the person in charge of personal information management or the department in charge. The company will promptly and sufficiently respond to users' reports. If you need to report or consult on other personal information infringement, please contact the following organizations:
1. Individual Dispute Mediation Committee (www.1336.or.kr/1336)
2. Information Protection Mark Certification Committee (www.eprivacy.or.kr/02-580-0533~4)
3. Supreme Prosecutors' Office Internet Crime Investigation Center (http://icic.sppo.go.kr/02-3480-3600)
4. National Police Agency Cyber Terror Response Center (www.ctrc.go.kr/02-392-0330)
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